3dbet's Privacy Policy

1 Introduction

3dbet is one of Bangladesh's most trusted online gaming platforms. We believe that every user's personal privacy is a fundamental right. This Privacy Policy explains in detail our commitment and practices regarding the protection of information collected from users of the 3dbet website and application.

Whenever you register, log in, play games, or use any of our services on 3dbet, you voluntarily provide certain information. This section clearly explains how that information will be used, how long it will be stored, and who it may be shared with. We have no hidden conditions.

This Privacy Policy applies alongside 3dbet's Terms and Conditions. By using 3dbet's services, you are deemed to have fully accepted this Privacy Policy. We advise against using our services without reading it first.

2 What Information We Collect

3dbet collects different types of information at various stages. Each piece of data has a specific purpose, and nothing is collected beyond what is necessary.

A) Information Collected at Registration

• Name: To verify your identity.
• Mobile Number: For account verification and payment processing.
• Date of Birth: To verify age (confirm 18+).
• Password: Stored in encrypted form — never visible to anyone.

B) During KYC Verification

• National ID / Passport: To meet the requirements of regulatory bodies.
• Selfie Photo: To verify your identity.

C) Information Collected Automatically During Use

• IP Address: For security monitoring and geolocation verification.
• Device Information: Operating system, browser version, and device model.
• Login Time & Activity Log: To detect suspicious activity.
• Gaming History: Records of deposits, withdrawals, bets, and winnings.

3 How We Use Your Information

3dbet uses collected data only for specific, legitimate purposes. Your information is never used in any way that violates this Privacy Policy.

Primary Purposes of Use

• Account Management: Registration, login, password reset, and profile management.
• Payment Processing: Ensuring deposits are received and withdrawals are processed.
• Security & Fraud Prevention: To detect and block suspicious activity.
• Customer Support: To assist with support tickets and live chat.
• Bonuses & Promotions: Delivering offers tailored to your preferences.
• Responsible Gaming: Detecting excessive gaming patterns and providing support.
• Legal Obligations: Providing required information to regulatory authorities.
• Service Improvement: To analyze user experience and improve the platform.

4 Who Your Data Is Shared With

3dbet does not sell or rent your personal information to third parties. In limited circumstances, however, certain data may need to be shared with specific parties.

When Your Information May Be Shared

• Payment Processor: Information is shared only as necessary to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Game Provider: Technical information (not personal data) is passed through to manage your gaming session.
• Regulatory Authority: Where legally required, certain information may need to be provided to licensing authorities or government bodies.
• Fraud Prevention Agency: Limited data may be verified with industry-standard fraud prevention services in cases of suspicious activity.

5 Data Protection Measures

3dbet uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated to stay ahead of evolving cyber threats.

Technical Security

• 256-bit SSL Encryption: All data transfers occur through encrypted channels.
• Password Hashing: Your password is stored as a bcrypt hash and is never visible to anyone.
• Firewall Protection: Multi-layer firewall to block unauthorized access.
• DDoS Protection: Measures in place to protect against server attacks.
• Regular Security Audits: Regular penetration testing conducted by third parties.

Organizational Security

• Only authorized personnel have limited access to your information.
• All staff are bound by strict confidentiality agreements.
• Data access logs are recorded and reviewed on a regular basis.

6 Cookies & Tracking

3dbet uses cookies on its website and app. Cookies are small data files stored in your browser that help improve the quality of our services. Disabling cookies may cause some features to not function properly.

The Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To review site usage. This data remains anonymous.

Cookie Controls

You can disable non-essential cookies through your browser settings, though this may limit certain site features. Contact our support team for more information about cookies.

7 Your Data Rights

You have several data rights on 3dbet. We fully respect these rights and process all requests promptly.

8 How Long Data Is Retained

3dbet does not retain data longer than necessary. However, certain information may need to be kept for a defined period to meet legal obligations.

After an account is closed, all data beyond what is required by law is permanently deleted within a set timeframe. Deleted data cannot be recovered.

9 Protection of Minors

3dbet strictly prohibits access by anyone under the age of 18. We believe protecting children and minors is a top priority, and there are no exceptions to this policy.

• Age verification is mandatory at the time of registration.
• Age is re-verified using KYC documents in suspicious cases.
• If an underage account is identified, it is immediately suspended and any deposited funds are returned.
• Parents can report suspicious accounts to our support team.

10 Policy Changes

3dbet reserves the right to update this Privacy Policy as needed. Changes may occur due to regulatory updates, technological improvements, or changes to our services.

What We Will Do When Changes Are Made

• A notification will be sent to your registered mobile number before any important changes.
• A notice will be displayed on the website homepage.
• The effective date of any updated policy will be clearly stated.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly. The date of the most recent update is always shown at the top of the page.

11 Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact our Data Protection team. We typically respond within 24–72 hours.