Responsible Gaming

At 3dbet Responsible Gaming — Keep the fun, lose the harm

Gaming should be a source of fun — not stress. 3dbet believes every player has the right to a safe and healthy gaming experience. Learn more here about our responsible gaming policy, tools, and support.

Important: Gaming is strictly for adults aged 18 and over. If you feel that gaming is having a negative impact on your life, please contact our support team right away.

Why Responsible Gaming Important

At 3dbet, we have several safeguards in place to protect the mental and financial well-being of every player.

Setting a Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is in place, raising it is not straightforward — that is our protection policy by design.

Session Time Control

Decide how long you want to play before you start. When your time is up, the system will automatically notify you or end your session.

Benefits of Taking a Break

You can take a gaming break lasting anywhere from 24 hours to 6 weeks. During this period, access to your account will be suspended.

Self-Exclusion System

If you need a longer break from gaming, you can self-exclude for anywhere from 6 months up to permanently. Once active, this cannot easily be reversed.

Minor Protection

Strict age verification is in place to ensure that no one under the age of 18 can access this platform.

24/7 Support Center

Don't hesitate to talk about gaming-related problems. Our trained support team is available at any time to help you.

1 What Is Responsible Gaming

Responsible gaming means enjoying gaming as a controlled, mindful, and entertaining activity. At 3dbet, we believe that when gaming crosses the line into addiction, it can cause serious harm to a person's family life, financial situation, and mental health.

The core principle of responsible gaming is simple: you control the game, not the other way around. Every decision should be conscious, every bet planned, and every session kept within a set time limit.

3dbet is more than a gaming platform — we're committed to building a responsible community where every player can enjoy the experience in a healthy and positive way. Our responsible gaming policy is aligned with international standards to ensure a safe environment for all users.

Keep in Mind: Gaming is a form of entertainment — it should not be seen as a source of income. There is always a risk of losing on every bet.

2 Signs of Problem Gaming

Many people don't realize when they've crossed the line from casual entertainment into problematic gaming. If you or someone you know is showing the signs below, it may be time to seek help.

Financial Signs

  • Spending beyond your budget
  • Chasing losses with more bets
  • Borrowing money to fund gaming
  • Diverting money from essential expenses

Emotional Signs

  • Feeling restless or irritable when not gaming
  • Hiding gaming activity or being dishonest about it
  • Withdrawing from family and friends
  • Loss of focus at work or in studies

If any of the above signs appear on a regular basis, they should not be taken lightly. Identifying problems early makes them much easier to address.

Speak Up: Acknowledging a problem is not a sign of weakness — it is the first step toward courage. The 3dbet Support Team will assist you with complete confidentiality.

3 3dbet's Protection Tools

3dbet provides every registered user with a set of practical tools to help them stay in control of their gaming. These tools are accessible directly from your account settings.

Deposit Limit

Set your own maximum deposit amounts on a daily, weekly, and monthly basis. Reductions take effect immediately, while increases require a 24-hour waiting period.

Loss Limit

Set a limit in advance on how much you are willing to lose in a given period. Once the limit is reached, your session will end automatically.

Session Time Limit

Set a duration for each gaming session. When the time is up, you will receive an on-screen notification and the session will end.

Cooling-Off

Take a gaming break ranging from 1 day to 6 weeks. You will not be able to log in to your account during this time.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. Once activated, the exclusion cannot be reversed before the period ends.

Turn Off Promotions

You can turn off bonus and promotional messages at any time from your settings.

To use the tools: Log In → Profile Settings → Responsible Gaming section. For any issues, get direct help via live chat.

4 Safe Gaming Tips

Responsible gaming isn't just about knowing the rules — the real challenge is following them. Stick to the tips below and your gaming experience will always stay positive.

  • Set Your Budget in Advance: Decide in advance how much you are willing to spend on gaming each week. Never exceed that limit.
  • Stick to Your Time Limits: Decide in advance how long you will play each day. Use an alarm or timer to keep yourself on track.
  • Don't Play Under Stress: Never play when you are angry, anxious, or under the influence of alcohol. Your judgment is impaired in these states.
  • Don't Chase Your Losses: Chasing losses after a bad session is the biggest mistake you can make. Take a break and come back with a clear head.
  • Don't treat gaming as a way to earn money: Gaming is for entertainment. It cannot be a reliable source of regular income.
  • Tell Your Family: Letting a trusted family member know about your gaming habits helps keep you accountable.
  • Take Regular Breaks: Take short breaks during long sessions. Get up, stretch, drink some water, and rest your eyes.
  • Make time for other activities too: There are many ways to enjoy life beyond gaming. Make time for family, friends, and hobbies.

The Key Point: Celebrate your wins and accept your losses. Gaming is an experience — enjoy the journey, not just the outcome.

5 Self-Assessment Test

Answer the following questions honestly. If most of your answers are "Yes," gaming is negatively affecting your life and you should seek help.

Check Your Gaming Habits

1
Do you regularly spend more than your set budget and feel regret afterwards?
2
Do you feel restless, irritable, or anxious when you are unable to game?
3
Do you keep placing more bets to try to win back money you have lost?
4
Do you hide your gaming habits from family or friends?
5
Is gaming causing problems with your work, studies, or relationships?
6
Have you tried to stop gaming but found you couldn't?
7
Have you ever taken out a loan or borrowed money from someone in order to game?
8
Is gaming affecting your sleep, eating habits, or daily routine?

Result: More than 2 "Yes" answers is a warning sign. More than 4 means you should contact our Support Team or use the Self-Exclusion tool immediately.

6 Protection of Minors

3dbet strictly prohibits anyone under 18 from gaming on our platform. Protecting minors is one of our highest priorities. We verify age at registration and may request KYC documents in cases where there is any doubt.

Advice for Parents

  • Use parental control software on your computer or mobile device.
  • Keep your payment details out of reach of children.
  • Stay aware of your child's online activity.
  • Have an open and honest conversation with your child about the risks of gaming and gambling.
  • If you have any concerns, notify our support team right away — action will be taken within 24 hours.

Urgent Notice: If you suspect your child is using a 3dbet account, email [email protected] or contact us via live chat immediately.

7 Support & Contact

If you feel that gaming is causing problems in your life, don't try to face it alone. Asking for help is not a weakness — it's the smart thing to do.

Live Chat Support

Support is available 24/7. Talk to us about any issue — complete confidentiality is guaranteed.

Email Support

[email protected] — we typically respond within 24 hours. Please describe your issue in as much detail as possible.

How to Activate Self-Exclusion

Follow the steps below to activate Self-Exclusion:

  1. In your account Login proceed.
  2. Click on the profile icon and go to the "Responsible Gaming" menu.
  3. Select the "Self-Exclusion" option and set your preferred duration.
  4. Complete the confirmation step. The exclusion will take effect immediately.
  5. If you need help, reach out to us via live chat.

8 Frequently Asked Questions

No, self-excluding will not affect your account balance. Once the exclusion period ends and your account is reactivated, you will be able to view and withdraw your balance.

Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour waiting period — this is designed to prevent impulsive decisions.

A Cooling-Off period is a temporary break lasting 1 day to 6 weeks — your account reactivates automatically once the period ends. Self-Exclusion is a long-term measure (minimum 6 months) where your account cannot be reactivated under any circumstances before the period expires.

Start by speaking with them compassionately, without judgment. Encourage them to seek professional help. If needed, contact 3dbet Support — we can guide you through the self-exclusion process on behalf of a third party.

No, all of 3dbet's responsible gaming tools are completely free of charge. Deposit limits, session time controls, cooling-off periods, and self-exclusion can all be used at no cost from your account settings.

No. As soon as self-exclusion is activated, all promotional communications to your account will be stopped automatically. No bonus or offer notifications will be sent during the exclusion period.

Play Safe, Stay Happy

Join 3dbet and experience the benefits of responsible gaming for yourself. We're here for you — every step of the way.

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